SHIPPING AND DELIVERY INFORMATION

Mode of Shipping

Direct Courier Shipping (3-5 working days)

Shipping charges

FREE SHIPPING WITHIN SINGAPORE

• For available stock, your parcel will be sent out to our external courier within 3 working days
• Our courier partner will need 1-3 working days to deliver items to you
• Cancellation or Amendments of orders once order has been placed on our website is prohibited
• Specific time and date for delivery is subject to the courier’s arrangement and FanlaiSG shall not be responsible for any discrepancies of delivery schedule

Delivery Failure

Delivery charges include a one-time delivery to the delivery address per order. Issues and charges resulting from incorrect or non-existent delivery address will be borne by the customer.

Order Tracking

Once your order has been shipped, you will receive an order completion from us stating that the order has been sent our for delivery. Our courier partner will be contacting you directly to arrange for delivery, and delivery will take place within 1-3 working days.